YOUR MISSION AS STORE MANAGER

You’ll be the strategic leader of our store, with the mission to maximize sales, build customer loyalty, and lead your team with empathy and purpose.

We’re looking for a dynamic, charming, and results-driven person who thrives in fast-paced environments and radiates the Flabelus spirit.

YOUR RESPONSIBILITIES

Sales & Customer Experience

Design and execute sales strategies aligned with monthly targets.
Create meaningful customer relationships through personalized and warm service.
Monitor and analyze KPIs: daily sales, average basket size, conversion rate, etc.

Team Leadership

Store Operations

Oversee stock replenishments and warehouse organization.
Manage returns and exchanges via Shopify and follow up on online orders.
Ensure proper documentation of damages, gifting actions, and customer incidents.
Guarantee adherence to internal processes and visual merchandising standards.

Strategy & Collaboration

Work closely with the retail marketing team to implement in-store campaigns.
Share insights and contribute ideas to improve store operations and customer engagement.

Retail Store Manager- London

¡Tenemos muchas ganas de conocerte!